How many read your reports?
Digital Rapport turns the reports nobody reads into personalised video narratives that spark the conversations your clients actually want to have — powered by AI, delivered in your voice.
Traditional reporting kills advisory before it starts.
Rhellm converts financial reporting data into automated video narratives — branded to your firm and measured for engagement.
"This is something that seems to get everyone's attention when I discuss the videos with the broader network."
"Video content is how we consume information in the modern age, with studies showing that video can increase information retention rates up to 95 per cent compared to just 10 per cent with text."
"Such a cool concept! I love it."
"Thankyou so much – love the video and the content in there is very positive too! Woohoo! Thankyou for making my Sunday!"
"This is pretty cool — much appreciated."
"Digital Rapport's innovative AI video capabilities enhance engagement and deepen client relationships."
"Straight to the point too with the graphs makes it easy to understand and see where I'm at in relation to previous years. I think it's a hit!"
"For financial reporting, this means our clients are more likely to understand and engage with their financial data when it's presented in a video format."
Rhellm converts financial reporting data into topical video narratives.
See how Rhellm helps firms deepen client relationships and unlock advisory opportunities — one video at a time.
Book a 45-Minute DemoRapport Digital Pty Ltd
ABN 22 655 576 211
(trading as “Digital Rapport”)
Effective Date: 6 March 2026
This End User Licence Agreement (“Agreement”) governs the use of the Digital Rapport service (“Service” or “Platform”) provided by Rapport Digital Pty Ltd ABN 22 655 576 211 (trading as Digital Rapport) (“Digital Rapport”, “we”, “us”, “our”) to the subscribing professional service firm (“Customer”, “Client”, “you”).
By accessing or using the Service, you agree to be bound by this Agreement.
1.1 Digital Rapport provides an automated video financial reporting platform designed for professional service firms, including accounting firms, to present financial information to their clients.
1.2 The Platform may include:
1.3 Digital Rapport provides technology only and does not provide accounting, taxation, legal or financial advice.
1.4 Platform Technology Provider
The Digital Rapport service operates using technology licensed from Qwantum Leap Pty Ltd, which provides the underlying software platform used to deliver certain components of the Service. In providing the Service, Digital Rapport may utilise infrastructure, systems and services operated by Qwantum Leap Pty Ltd.
Digital Rapport remains responsible for providing the Digital Rapport service to Customers under this Agreement.
2.1 Subject to payment of applicable fees, Digital Rapport grants the Customer a:
licence to access and use the Platform during the subscription term.
2.2 All intellectual property rights in the Platform remain the property of Rapport Digital Pty Ltd (trading as Digital Rapport).
3.1 Subscription fees are payable in advance and are non-refundable unless required by law.
3.2 Customers on monthly plans may terminate their subscription with 30 days written notice sent to support@digitalrapport.io.
3.3 Annual subscriptions remain active for the agreed contract term unless otherwise specified.
3.4 Video Usage and Overage Charges
Customers may exceed the video limits associated with their subscription plan.
Where video limits are exceeded:
3.5 Failure to pay applicable fees may result in suspension or termination of access to the Service.
The Customer is responsible for:
The Service must be used only for lawful purposes and in accordance with this Agreement.
5.1 The Service does not provide legal, tax, financial or accounting advice.
5.2 The Customer retains full responsibility for:
5.3 Video Output is a communication tool only and must not be relied upon as independent professional advice from Digital Rapport.
5.4 Digital Rapport is not liable for decisions made by the Customer or the Customer’s clients based on the Service.
6.1 The Platform may utilise:
6.2 AI-generated content is based solely on Customer Data and configured parameters.
6.3 The Platform does not autonomously provide regulated financial advice.
6.4 The Customer is responsible for determining whether disclosure of AI-generated communications is required under applicable regulations.
6.5 AI-generated outputs must be reviewed by a qualified professional prior to distribution to clients.
7.1 The Customer retains ownership of all Customer Data.
7.2 Digital Rapport processes data using Microsoft Azure infrastructure located in Australia, South Africa, Europe and the United States.
7.3 Persistent data storage occurs exclusively within Australia, in compliance with the Privacy Act 1988 (Cth).
7.4 Digital Rapport implements commercially reasonable security safeguards to protect Customer Data.
7.5 Digital Rapport may retain anonymised, non-identifiable data for benchmarking, analytics and product improvement.
7.6 No identifiable client information will be disclosed to third parties.
8.1 Digital Rapport may host Video Output and provide secure viewing links.
8.2 Videos remain accessible for 90 days during the active subscription period unless otherwise agreed.
8.3 Upon termination of the Service:
8.4 Digital Rapport is not a statutory records custodian, and Customers remain responsible for retaining any records required for regulatory or compliance purposes.
9.1 If the Service fails to deliver a video due to a product error, Digital Rapport will re-run the video at no additional charge.
9.2 This represents the Customer’s sole and exclusive remedy for a failure of the Service to deliver a video.
10.1 Digital Rapport may offer Customers the opportunity to participate in co-branding arrangements with network partners or third parties.
10.2 Participation in co-branding opportunities is optional.
10.3 Any co-branding arrangement may be subject to separate agreements or guidelines.
11.1 All intellectual property rights in the Platform remain the property of Rapport Digital Pty Ltd (trading as Digital Rapport).
11.2 The Customer is granted a limited licence to use the Platform in accordance with this Agreement.
11.3 The Customer retains ownership of its own branding, logos and uploaded materials.
Each party agrees to keep confidential information private and not disclose it to any third party except as required by law.
13.1 Digital Rapport is not responsible for the accuracy or reliability of financial information contained within Video Output, as the Service relies on Customer Data.
13.2 To the maximum extent permitted by law, Digital Rapport excludes liability for:
13.3 Digital Rapport’s total aggregate liability is limited to the fees paid by the Customer to Digital Rapport in the 12 months preceding the claim.
13.4 Nothing in this Agreement excludes statutory guarantees available under the Australian Consumer Law.
Digital Rapport may modify these Terms from time to time. Continued use of the Service following any modification constitutes acceptance of the updated Terms.
15.1 Either party may terminate this Agreement for material breach if the breach is not remedied within 14 days.
15.2 Monthly subscribers may terminate with 30 days written notice.
15.3 Upon termination:
This Agreement is governed by the laws of Queensland, Australia.
For questions regarding this Agreement, please contact:
Rapport Digital Pty Ltd
ABN 22 655 576 211
(trading as “Digital Rapport”)
Last Updated: 6 March 2026
Rapport Digital Pty Ltd ABN 22 655 576 211 (trading as Digital Rapport) (“Digital Rapport”, “we”, “us”, “our”) is committed to protecting personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how personal information is collected, used, disclosed and protected when using the Digital Rapport service.
Digital Rapport services are delivered using technology licensed from Qwantum Leap Pty Ltd, which operates the underlying software platform used to provide the service.
The Digital Rapport service is provided by:
Rapport Digital Pty Ltd
5 McIlwraith Avenue
Norman Park QLD 4170
Australia
Email: support@digitalrapport.io
We may collect personal information including:
From customers (professional service firms)
From customer client data processed through the platform
Our platform processes financial information provided by our customers about their clients. This may include:
Digital Rapport does not collect client email addresses or contact details for those clients.
Financial information is supplied by customers and not collected directly from those clients.
Digital Rapport processes financial data supplied by customers for the purpose of generating automated financial video reports.
This may include:
Digital Rapport does not intentionally collect sensitive information as defined under the Privacy Act.
This includes information relating to:
Personal information may be collected when you:
Our website may use:
We use personal information to:
Digital Rapport services are delivered using technology licensed from Qwantum Leap Pty Ltd, which provides and operates the underlying software platform used to deliver the Digital Rapport service.
Digital Rapport uses Microsoft Azure cloud infrastructure operated by Qwantum Leap Pty Ltd.
Data processing may occur in:
Customer accounts
Duration of the subscription plus five years.
Video processing data
Underlying financial data used to generate videos is deleted immediately following video processing.
Generated videos
Video files are retained for 90 days.
Logs and analytics
Platform logs and analytics may be retained indefinitely.
Personal information may be disclosed to service providers that assist in delivering the platform, including:
Because our infrastructure and service providers operate globally, personal information may be processed in jurisdictions outside Australia including:
You may request access to personal information we hold about you or request corrections.
Digital Rapport and Qwantum Leap implement reasonable technical and organisational security measures including:
Privacy complaints can be directed to:
If you are not satisfied with our response, you may contact the:
Office of the Australian Information Commissioner (OAIC)
www.oaic.gov.au